Monthly Archives: December 2016

Caregiver holding the hands of a resident

Interacting in the Moment

How many times have we watched a staff member send a quick text during a lull, just after a full morning of caregiving and just before the residents’ lunch meal? Getting a quick break and a small amount of time to decompress is certainly a welcome interlude. The pace is fast and the tasks vast. In […]

Collaborating Kindly in the Workplace

In a recent visit to a client’s facility, I marveled at the unbelievable caring that existed among staff and residents. Walking in the door was a treat. One encounters peace, happiness, and engagement among all. You can just feel it. This doesn’t happen without a common goal, checking your own behavior and committing to a […]